Policies
Refund Policy
Last updated: October 27, 2026
All sales are final - no refunds
Zeffany patterns are digital PDF files. Once a file has been sent, it cannot be returned, so we do not give refunds or exchanges for any reason, including:
- choosing the wrong size or the wrong pattern
- changing your mind after buying
- problems with fit, fabric, printing, or sewing
Before you buy
Please check these before sending payment:
- the size chart and finished measurements on the product page
- that you can print on A4 paper at 100% / actual size
- what is included in the pattern (product photos may show styling that is not part of the pattern)
If something is wrong with your file
If your PDF will not open, has missing pages, or you received the wrong pattern, email us at zeffanysewingpattern@gmail.com with your order details. We will send you the correct file.
Payment problems
If you sent the wrong amount, or have any problem with your payment, email us at zeffanysewingpattern@gmail.com before your PDF is sent and we will help you.
